All Solidscape High Precision 3D Printers come with a one-year limited warranty backed by Solidscape or its authorized agent insuring the equipment is in good working order for 12 months from the date of initial installation, providing the printer has been registered by the customer upon installation.
At the end of the first year, an extended warranty may be purchased to continue the comprehensive service and maintenance agreement (warranty extension).
Solidscape 3D printers must be registered in order to validate the warranty. Warranty claims will not be processed for unregistered printers.
The use of any parts or materials other than those provided by Solidscape voids all warranties. This includes the use of jets and/or build and support materials manufactured and provided by other vendors for use in your Solidscape system. We strongly advise against the use of third-party parts and materials, as they have not been tested and approved for use in your Solidscape system. In the event that third-party products are used in a Solidscape machine, Solidscape will not be responsible for the functionality or repairs of the material delivery and jetting system.
The above is a summary of Solidscape’s commitment to quality and does not include all warranty conditions and limitations. For a complete warranty information, please contact your authorized Solidscape dealer.
Purchase an Extended Warranty
Extended warranties are available to all Solidscape 3D printer owners. Through our extended warranty program, Solidscape owners get the peace of mind of knowing help is only a phone call away.